Answers to your most frequently asked questions.
Currently the IdealCup™ is available in one size, which holds the same amount as a large takeaway cup (12 oz). Watch this space…. as we're working on the release of a new 16 oz IdealCup for later this year!
Yes, your IdealCup™ is 100% dishwasher and microwave safe, in fact it's freezer safe too. We recommend removing the lid if microwaving.
No – the IdealCup™ is designed to be taint, stain and odour free, provided it is washed regularly between uses.
- The IdealCup™ and its lid are 100% BPA, BPS, & BPF FREE
- We use no nasty chemicals in the manufacture of our IdealCups™
- There are NO polycarbonates in either the cup or the lid
- IdealCups™ are manufactured using polyolefin based materials for both the cup and lid, which do not contain any Bisphenol compounds (BPA,BPS, BPF)
- All materials we use are approved as Food Safety Standard
Like any takeaway cup, if it contains a hot drink, it's going to be reasonably hot to hold. To make it easier, the IdealCup™ has cleverly designed ‘fins’ in the sides to protect your hands from heat transference.
IdealCups™ are designed to last a lifetime but if they are damaged or do reach the end of their natural life they can be put in with your regular recycling or returned to our manufacturing centre where they can be ground down and reused.
Yes, the IdealCup™ is designed to fit pretty much all standard car cup holders and even a number of different bike cup holders.
Yes, the IdealCup™ is the only reusable cup on the market that fits a standard takeaway lid.
The IdealCup has been designed to be dishwasher safe.
We recommend an eco-cleaning product such as Ecostore. Less harsh and abrasive on our cups and moreso, our environment. We also recommend non-lemon based detergent/tablets, as these can 'taint'.
No! The lid is designed to be tightly sealed, so you’ll experience no leakage. And the cleverly designed sipping hole cover is spill and drip free when it’s closed.
No. We choose not to use silicon, as it is not recyclable or degradable and will end up in landfill.
In generally no more than 2 working days. Add an extra day if you're rural.
If you wish to amend your order after checkout and payment has been processed, you will need to contact us and we will do our best to accommodate your changes.